Attention Walmart Shoppers! Number One In Customer DISsatisfaction
Apr 15, 2013 in Human Rights, U.S. Labor
Of all the negative reports about Walmart, we are not surprised by this recent report from the web site 24/7 Wall St.
Seems the retailer, considered to be the largest retailer in the US, is number one in providing bad customer service.
We’re thinking this may be the level of service being exported around the world by this large retail corporation. It’s the standard by which all other big stores offering discounts is measured.
The American Consumer Satisfaction Index, (ACSI), is an economic indicator measuring the satisfaction of consumers across the U.S. economy.
In the results of its most recent survey…ta-da! Walmart beat the competition. No other retailer received a lower rating.
“Among all retailers rated by the ACSI for customer satisfaction, none received a worse score than the 71 for Walmart Stores Inc. (NYSE: WMT), which it received from the ACSI when it was graded as a department and discount store.” ~ excerpted from ACSI survey results for Walmart customer satisfaction (more…)